Privacy Policy

www.nayapharmacy.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.nayapharmacy.com and other offline sources. By visiting and/or using our website, you agree to this Privacy Policy.

www.nayapharmacy.com is operated by National Medical services consortium. A trust registered in Guwahati, Assam having its registered office at North East Diocesan Social Service Society, Joypur, Kharghuli, Guwahati, Assam pin 781004.

Information we collect

Contact information- We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and ip address.

Payment and billing information- We might collect your billing name, billing address and payment method when you transact through our portal. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners.

Information you post- we collect information you post in a public space on our website or on a third-party social media site belonging to www.nayapharmacy.com.

Demographic information- We may collect demographic information about you, your location. The items you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information- If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you- We collect information directly from you when you register for buying items through our portal. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively- We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchases done through our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for special offers.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information as otherwise permitted by law.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with our business partners. This includes third party payment service providers, marketing partners, shipping partners and logistics service providers and the partners who are associated with the smooth functioning of our portal.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.We may share your information for reasons not described in this policy. We will tell you before we do this.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

We use cookies to make our website work properly, to improve your experience on our website, keeping you signed in, Understanding how you use our website and to display content that we believe will be relevant to you. If you register with us or continue to use our site, then you agree to our use of cookies. You can block cookies by adjusting your browser settings. However, if you choose to block all cookies you may not be able to access all, or parts, of our site and some features will not work properly.

What types of cookies do we use?

Our website uses functionality cookies— Our Company uses these cookies so that we recognize you on ourwebsite and remember you’re previously selected preferences. These could include what language you prefer and location you are in.

Mixes of first-party and third-party cookies are used.

Advertising — Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you Visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our organisation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30th December, 2020.

How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sales@nmsconsortium.org

Call us: +91 94951 02935

Post:  National medical services consortium. NEDSS, Joypur, Kharghuli, Guwahati, Assam, pin 781004

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email sales@nmsconsortium.org. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and sms about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr Jimmy Joseph, National medical services consortium. NEDSS, Joypur, Kharghuli, Guwahati, Assam, pin 781004

Phone: +91 94951 02935

Email: jimmyjoseph@nmsconsortium.org

Updates to this policy

This Privacy Policy was last updated on 30.12.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India, subject to the jurisdictional courts of Guwahati.